Prepared for WHOOP · Global Rate Overview · Confidential
These rates hold through 2027.
Andrew@metbostonlimo.comBook the call
Prepared for WHOOP · Global Rate Overview · July 2026

Prepared for Jonathan Jeffrey · WHOOP · July 2026

The rate review you asked for,
from your team here in Boston.

You asked us to review our rates across all eight markets. Everything is on this page, and every figure is all-in. A word about us first: Met is headquartered in East Boston, a few minutes from your office, with our full operations team working out of that building.

Staffed for you

A dedicated WHOOP desk, 24/7

Six named people in our East Boston office handle every WHOOP movement, around the clock.

 New for WHOOP

Your own client portal

Live spend by market, trip history, and USD statements, built for your team this year.

 The operation

Boston headquarters

Dispatchers, account staff, and operations running every trip from our East Boston building. This is not a call center.

 Sustainability

Carbon offset, every trip

Every WHOOP movement is offset through our program, with emissions reporting available for your filings.
Built in Massachusetts

The Coalition exists to keep companies building here. We’re one of them.

Met is headquartered in East Boston, with payroll, dispatch, and leadership all in Massachusetts. We’re in discussion with the Massachusetts AI Coalition, the initiative WHOOP leads, to support its Treaty Task Force with dedicated transportation, and our CEO has made a personal angel pledge to back new Massachusetts startups. Every WHOOP trip routed through Met is spend that stays in the Massachusetts economy. That is the outcome the Coalition was built to protect, running in practice.

HQ · East BostonMassachusetts payroll & operationsIn discussion · Coalition Treaty Task ForceCEO angel pledge · Mass startups
8  markets, one desk 41%  of WHOOP requests answered live, after hours 1  consolidated USD invoice
01
WHOOP program rates

The review you asked for.

Every figure is all-in: no surge pricing, no change fees, nothing extra showing up at reconciliation. The rest of this page explains what these numbers actually pay for.

Executive sedan
Executive SedanUp to 3 · airport runs & solo principals
Executive SUV
Executive SUVUp to 6 · the everyday workhorse
V-Class
V-ClassUp to 7 · our international standard
Sprinter
SprinterUp to 12 · roadshows & group moves
What came out of this review
One number per region. Published, in writing. Nothing added later.
VAT & local taxesTolls & surchargesFuelGratuityInsurance, entire trip24/7 Boston dispatchCarbon offsetThe credit guarantee
USA
$295/hr
All markets · Boston · NYC · D.C.
All-inclusive
United Kingdom
$395/hr
London
All-inclusive · incl. VAT
Europe
$295/hr
Continental markets
All-inclusive
Middle East
$250/hr
Dubai · Doha · Riyadh · Jeddah
All-inclusive
Asia
$195/hr
Beijing · Shanghai
All-inclusive

Every rate above is one all-inclusive hourly number in USD: VAT and local taxes, tolls and surcharges, fuel, gratuity, insurance for the entire trip, and 24/7 dispatch are inside it. The number on this page is the number on the invoice. There is no second page. Multi-day and program pricing is quoted by your desk.

Where one Met hour goes. Beijing, as the example.

In China, the Met V-Class, the vehicle from your Beijing week, runs $195 an hour, all-in. A booking platform quotes roughly half of that for an equivalent trip. Fair question: what does the other two-thirds buy? Here is the difference, piece by piece.

The benchmark: a platform’s full price

Roughly the first half of our all-in hour matches what a booking platform charges in total for an equivalent van in Beijing: the vehicle, a driver, and an app. That’s the fair comparison point for everything to the right of it.

Boston dispatch, live on your movement

The largest single share is U.S. payroll: dispatchers in our East Boston office live on your trip while it runs, overnight and overtime included. This is the part of the rate your team is welcome to verify.

Coverage & the operation

Met commercial insurance for the entire trip, licenses to operate in-market, the screening & NDA program, your desk, and the credit guarantee. These are the parts you notice on the bad day.

Tap a segment to see what that share of the hour pays for.

Met commercial insurance for the entire trip, licenses to operate in-market, the screening & NDA program, your desk, and the credit guarantee. These are the parts you notice on the bad day.
What one Met hour is made ofAll inside the rate · nothing billed separately
VehicleExecutive class, inspected the morning of the trip
ChauffeurScreened, NDA-bound, briefed before pickup
FuelIncluded, with no surcharges at reconciliation
Local taxesRemitted by Met, never added later
TollsInside the rate, not on the invoice
Dispatch teamLive Boston dispatch on every trip, overnight & overtime included
Licenses to operateCommercial chauffeured licensing, verified in every market
Insurance, entire tripMet commercial coverage end to end, not the driver’s minimum

Every line above is inside the hourly rate. When the invoice arrives, there is exactly one number on it, and this is what it was made of.

Payroll, not markup

You can audit most of it

The largest slice of the premium is live Boston dispatch on your trip and the coverage behind them. That’s cost-based pricing, and we’ll walk your team through it line by line.

Time returned

Hours come back to WHOOP

Chapter 03 itemizes roughly three hours of senior EA work per self-managed trip day. That time comes back with every trip, against a premium measured in hundreds, not thousands.

The bad day

You’re buying the mornings that can’t go wrong

The cancelled driver, the moved flight, the 3 a.m. change. On the trips where being late is not an option, the premium is the cheapest insurance on the calendar.

02
The comparison

What the alternatives actually cost.

Blacklane is a booking platform: you enter a trip, and it goes out to a pool of independent local drivers until one accepts. That is a fine product for what it is. It just is not what we sell, and the two prices are built out of different parts.

Local driver, hired directlyHotel car deskBlacklaneMet
Who arranges it You do: sourcing, vetting, and confirming yourself The concierge, per stay, with their contractor An app; an algorithm offers the trip to a pool of independent drivers Your dedicated desk in East Boston, the same six people in every market
When you know your driver Whenever you confirm it, if the same person actually shows Usually at the curb Often not until shortly before pickup, commonly within the final half hour In advance: name, photo, and plate, before the vehicle moves
If the driver cancels Your problem to re-source, in a market you don’t know Subject to whoever the hotel can find The trip is re-offered to the pool, sometimes close to pickup, and no one owes you a solution Absorbed by operations through contingency coverage, and you typically never learn it happened
Someone to call The driver’s cell, if it’s answered The front desk App support: a service center and a ticket, not a person who owns your trip Two live dispatchers on your movement, 24/7, plus a desk that knows your travelers
Vetting & confidentiality Whatever you manage to verify yourself Unknown. The hotel’s vendor, on the hotel’s terms Platform standards, not yours to inspect or enforce Screened to the published standards in chapter 03, NDA-bound
Insurance & liability The driver’s statutory minimum, local jurisdiction The operator’s local policy Sits with the local chauffeur partner, in the local jurisdiction Met commercial coverage, with a U.S. counterparty and a Boston contract
Billing Cash or a local invoice, per trip On the folio, property by property Per-trip card charges, per market One consolidated USD invoice across all eight markets

None of these are bad options. A local driver can be excellent, hotels are convenient, Blacklane is efficient. But in all three, the moment something goes wrong, the problem is yours. With Met, it’s ours. That difference is the product, and it’s what the rates in chapter 01 pay for.

The two quotes, side by side.

Beijing is the cleanest example: a platform quote near $100 an hour against our $195 all-in. Here is what each number actually buys.

$100/hrThe platform quote
The invoice

$100 is the base. Local fees, VAT, taxes, and tolls commonly sit outside it and arrive later on the corporate card.

When something goes wrong

Disputes run through a support portal, after the fact, against a ride that already happened. There is no written guarantee and no person who owns the outcome.

The driver

An independent contractor with no NDA that reaches your executives, no briefing, and no knowledge of your travelers’ preferences.

Who you call

A 1-800 line and a ticket queue. There is no one to escalate to, because no one above the queue knows your account.

$195/hrThe Met rate, all-inclusive
The invoice

One all-inclusive rate: VAT, local taxes, tolls, fees, and gratuity all inside. The number on this page is the number on the invoice.

When something goes wrong

A written credit guarantee: if a trip falls short of our standard, we credit it. No dispute process.

The driver

Under NDA, background-checked, briefed on your travelers’ preferences, and identified to you in advance with name, photo, and plate.

Who you call

Andrew@metbostonlimo.com reaches your six-person desk in East Boston, day or night, with escalation straight to Andrew, our General Manager.

The lower quote is a ride from a broker. The rate above it is an unbroken liability chain, a dedicated local operation, and an audit-ready paper trail built for enterprise procurement.

Built for the questions procurement asks.

As WHOOP grows, the people signing off on vendors will ask for more than a good rate. They will ask for records. This is what your team can hand them from us, and what a booking marketplace has no way to produce.

Compliance

A file others cannot produce

Chauffeur screening reports, signed NDAs, watchlist checks, insurance certificates, and complete trip logs, on file and producible for any audit. A marketplace dispatching independent drivers typically cannot hand your team this file, because the driver was never theirs.

Emissions

Carbon offset, with reporting

Every WHOOP trip is offset through our program, and travel emissions reporting is available for your sustainability filings.

Audit trail

One vendor of record

A single contracted counterparty, USD statements, exportable trip history, and screening and insurance documentation on request.

Governance

Rates that hold

Fixed program rates with no surge pricing, and a written credit guarantee: the kind of terms an auditor can actually check.

Continuity

A documented chain

Named vendors under contract, no cash hand-offs to unknown local operators, and an escalation path with people attached to it.

Audit-ready, proven

When the audit comes, this vendor file is already done.

As WHOOP grows, so does the scrutiny: procurement reviews, duty-of-care audits, insurance verification, vendor documentation. Met has been through that gauntlet before. Our file has cleared Fortune 500 procurement desks, and we run executive programs today for Fortune 500 clients based here in Boston. We have supported U.S. Secret Service protective movements and serve as a ground partner to Four Seasons and Mandarin Oriental properties. A smaller operator will always be cheaper on paper. The question an auditor asks is what that price gave up.

Fortune 500 procurement, clearedU.S. Secret Service supportBoston Fortune 500 programsFour SeasonsMandarin Oriental
03
The work

The department you never had to build.

Every company at WHOOP’s size runs global executive ground somehow. The real question is never the fare. It is who does the work. Here is what that job looks like, and who ends up holding it.

Doing it in-house

The job scatters across nine desks

Boston EAsources & books the U.S. legs
New York EAcovers her own principal’s moves
London travel contactlocal vendor, local terms
Dubai operatorfound by referral, managed by email
Beijing assistantcoordinating overnight, in translation
Accountingreconciling five currencies of receipts
Legalreviewing vendor terms & liability
Securityasking who these drivers actually are
Procurementtrying to make all of it auditable

Nine hand-offs, and nobody owns the outcome. When a driver cancels in Beijing at 3 a.m. Boston time, this chain is what wakes up.

With Met

The job lands on one desk

WHOOPsends the itinerary by email, text, or portal
Your desksix people in East Boston who own every leg
Donevendors, vetting, monitoring, and billing, all handled

One accountable team, in your city, on your account. Everything the nine desks were doing still happens. It just stops being WHOOP’s job.

The anatomy of one trip day. Beijing.

Every piece your EA would have to assemble personally to run one executive trip day without a managed operation. Count them.

Phase 1 · Source & vet

Before anything moves · ≈55 min
01Identify reputable chauffeured operators in Beijing through research and referrals, with no local knowledge to lean on
02Request and chase quotes from three or four operators
03Compare inclusions line by line: wait time, tolls, overtime, gratuity, cancellation terms
04Verify the operator is licensed for chauffeured work
05Request the insurance certificate, then determine what it actually covers, and for whom
06Vet the individual driver: identity, driving record, English proficiency
07Negotiate terms and get every commitment in writing

Phase 2 · Compliance & money

Paperwork nobody sees · ≈25 min
08Confirm the vehicle’s registration and plates match what was actually quoted, and comply with Beijing plate restrictions
09Arrange payment in local currency and absorb the foreign-exchange handling
10Set up invoicing your finance team will accept
11Lock cancellation, overtime, and no-show terms before you depend on them

Phase 3 · Coordination

The week of travel · ≈40 min
12Build the hour-by-hour itinerary with the operator
13Translate every timing across a twelve-hour time-zone gap without a single slip
14Send your CEO’s name, schedule, and pickup points to people you have never met
15Confirm the driver assignment, then chase the driver’s name, photo, and plate
16Reconfirm everything 24 hours out
17Reconfirm again morning-of: their morning, your night

Phase 4 · Day of

Overnight, Boston time · ≈45 min + standby
18Monitor the first pickup at 3:00 a.m. Boston time
19Track inbound flights and re-time pickups when they move
20Absorb mid-day schedule changes and re-coordinate the operator in real time
21Stay reachable in case the driver cancels, then find a replacement, at night, in a market you don’t know
22Field "where is the car" messages from the principal while doing all of the above

Phase 5 · After

When everyone else moved on · ≈25 min
23Collect receipts, translate them, convert the currency
24Reconcile against the quote and dispute every discrepancy
25Prepare the expense reporting finance actually needs
26Then do all of it again: Doha next week, Riyadh the week after, London after that
26
Pieces per trip day
12h
Time-zone gap managed
3am
Boston time, first pickup
1
Message, with Met

One more thing about the money: senior EA time is expensive. If your assistants are up at night running vendors in Beijing, that cost didn’t go away. It moved onto your payroll. Handing this off is usually the cheaper option before you even count what one failed pickup costs.

Built for WHOOP, specifically

A desk staffed just for you.
A portal built just for you.

Two things exist at Met because WHOOP is our client: not features on a website, but a room and a product we invested in for one account.

6people

The WHOOP desk · East Boston · 24/7

Six named people are your dedicated account team: one manager, four regional desks covering every market on this page, and one person who owns your billing. Not a call-center rotation: the same six handle WHOOP every time, so your travelers’ preferences, security requirements, and billing history are never re-explained. You call, and someone who already knows your people picks up.

WHOOP
A

Andrew

General Manager · WHOOP Desk

Leads your desk personally. Escalations & on-site for WHOOP trips

Sarah

Sarah

USA Desk

Boston · New York · D.C.

Lewis

Lewis

UK · EU Desk

London & continental markets

Ahmed

Ahmed

ME · Asia Desk

Dubai · Doha · Riyadh · Jeddah

Emy

Emy

Asia Desk

Beijing · Shanghai

K

Khiendy

Billing & Account

Owns WHOOP invoicing, end to end

Six people · your dedicated WHOOP account team

One address reaches your desk day or night: Andrew@metbostonlimo.com. It lands with the six people above, and with Andrew directly.

The WHOOP portal

We built a client portal for your team this year, with your logo at the top and your data inside. Any of your EAs, or your finance team, can sign in and see exactly where the money is going.

  • A dashboard of upcoming executive trips, across all markets
  • Paste an itinerary and the portal parses it into a booking with no re-typing
  • Reporting and account summary: spend, trips, and history in one view
  • USD statements your finance team can pull directly
portal.metglobalmobility.com/whoop
Account WHOOP·Wednesday, July 8, 2026☀ 78°F · Boston · Clear

Good morning, Lauren.

Forward next week’s legs and the desk will handle the rest.

Paste your manifestwhoop-roadshow.xlsx · 4 legs
Date
Route
Time
Passenger
✓

Live demo of the intake flow your EAs use: paste the manifest, and the desk builds the trip sheet.

04
The risk

The liability stack behind every trip.

When your CEO is in the car, the fare is not the important question. The important question is whose insurance is on the hook, and in which country a claim would get settled.

Layer 04 · Met

Met commercial liability · U.S. counterparty · Boston contract

Every trip, in every market, runs under Met’s commercial coverage, with limits available on request. Your contract is with a Boston company under U.S. law. If something goes wrong in Beijing, your claim is with us, here in Boston.

Layer 03 · Partner

Affiliate operators, contract-bound to Met standards

Local partners operate under Met program agreements: service standards, vehicle requirements, and conduct terms we enforce, not suggest.

Layer 02 · Vehicle

Inspected before the day begins

Condition, plates, and presentation checked against a documented standard before your executive's first pickup.

Layer 01 · Chauffeur

Background-checked, identity-verified, briefed

Motor vehicle record review, criminal background check, and identity verification before any chauffeur represents Met.

Book through a marketplace and the picture is different: your claim is against an independent local driver, in a local court, in the local language, against whatever minimum coverage local law requires. None of that shows up on a quote. It shows up after an accident.

Chauffeur screening report

Run before any driver represents Met · shown redacted
All results: clear
County criminal searches
Federal criminal search
National criminal search
Global watchlists: OFAC, INTERPOL, FBI + 50 more
Sex offender registry
SSN trace: identity verified
Motor vehicle record: our pass/fail standards
Currently licensed and privileged to drive, verified with the issuing state
No more than 2 accidents in the past 3 years
No more than 2 moving violations in the past 3 years
No cell phone or distracted-driving violation in the past 3 years
No major violation in the past 5 years
Driver: WWWWWWWWWWWW License: MA-WWWWWWWW · ACTIVE Privilege to drive: VALID
This is an actual report from our screening provider with the driver’s details removed. A driver who fails any line above does not drive for Met.

Vehicle telematics report

Tracked per vehicle · sample readout
Executive SUV · Boston fleet
Speed vs. posted limits
Within policyOK
Harsh braking / acceleration
0 events · last 30 daysOK
GPS trace
Live to Boston dispatchON
Engine & fault codes
No active faultsOK
Maintenance status
Current · on scheduleOK
Pre-trip inspection
Logged, morning of tripOK
Every vehicle on a WHOOP movement reports into dispatch while it’s rolling. Vehicle-level reports are available to your team on request. Ask your desk.
05
The security

We know exactly who is carrying your CEO.

WHOOP doesn’t outsource accountability by working with Met. It concentrates it. An itinerary is a name, an address, and a schedule, and where that information travels is a security decision, even when nobody is treating it like one.

Marketplace model

Broadcast to a pool

The trip, including the principal’s name, pickup address, and timing, goes out to independent local drivers until one accepts. Every driver who looked at the job saw those details, including the ones who passed on it.

  • Unknown number of pool drivers
  • Driver identity often unconfirmed until pickup
  • Cancellations re-broadcast the itinerary again
Met

Visible to exactly three parties

We keep the circle small on purpose. The chauffeur signs an NDA and is identified to you ahead of time, with name, photo, and plate, not assigned by an app twenty minutes before pickup.

  • Your dedicated WHOOP desk
  • The assigned dispatcher pair
  • One NDA-bound chauffeur, named to you in advance

Before trusting any platform with your CEO's location, ask five questions.

  1. Is every driver bound by a confidentiality agreement, and can anyone show it to you?
  2. When is the driver assigned: days in advance, or minutes before pickup?
  3. How many people saw the itinerary who never took the job?
  4. Who carries the liability, and in which country’s courts?
  5. At 3 a.m., is there a human accountable by name, or a ticket queue?

Our answers are all on this page. It's worth putting the same five questions to anyone else you're considering.

06
The standard

The protocol behind every movement.

The same routine runs on every trip, whether the pickup is on Boylston Street or in Riyadh. And because “vetted” is an easy word to write, we’ve included what our screening and vehicle monitoring actually look like.

T−24 hours

Chauffeur briefed

Itinerary locked. Preferences, route plan, and contingencies reviewed with the driver.

Morning of

Vehicle inspected

Condition, plates, and presentation checked against the list before the first pickup.

Wheels moving

GPS live to Boston

Two dispatchers watching the movement end to end, flights tracked automatically.

During

Changes absorbed

Schedule moves and cancellations get handled inside the operation, not bounced to you.

After

One invoice

Everything reconciled into a single USD statement your finance team can actually use.

Met operations floor

Operations & dispatch

A real operating environment for dispatch, changes, confirmations, and the back-end coordination your EAs never have to chase down.

Met account team

Account team

The people behind the updates, billing, guest notes, and after-hours follow-through your office never has to chase.

Met chauffeurs and fleet

Chauffeurs & fleet

Professional chauffeurs briefed before pickup, aligned to the office notes, and backed by dispatch, never left to operate alone.

Chauffeur standard

  • Screened before service: motor vehicle record review, criminal background check, identity verification.
  • NDA-bound and English-proficient in every international market.
  • Briefed before pickup: principal preferences, route plan, and contingencies, before the vehicle moves.
  • Held accountable: chauffeurs represent Met, and performance is reviewed against our standard, not a platform rating.

Vehicle standard

  • Inspected before the day begins against a documented checklist covering condition, presentation, and plates.
  • Prepared for the principal: climate, water, chargers, and preferences set before arrival.
  • Class guaranteed: the vehicle confirmed is the vehicle that arrives.

Live dispatch, per trip

  • Two dispatchers per active movement, around the clock, monitoring end to end.
  • Flight tracking with automatic adjustment, so nobody has to tell us the flight moved.
  • 41% of WHOOP requests arrive after hours. Each is picked up immediately by a live dispatcher, not queued for morning.

When something breaks

  • Defined escalation: dispatcher → operations lead → your desk. A live human at every step, one number throughout.
  • Changes absorbed, not re-quoted: schedule moves are handled inside the operation, invisibly to your EAs.
  • Cancellations never reach you: finding a replacement is our problem, and it is usually handled before you would have known about it.
M
The guarantee

If a trip falls short of our standard, we credit it. No dispute process.

We can offer this because we control the whole chain: the chauffeur, the vehicle, the partner, the insurance. A marketplace can't make the same promise, because nobody there owns the result.

Next step

Walk through any line on this page with us.

We’re happy to go through this market by market, line by line, and if there are places we can sharpen pricing, we will. Pick a day and time, and we’ll set the call around your schedule.

Email Andrew directly Andrew@metbostonlimo.com

Met Global Mobility · Built and staffed in Boston, alongside WHOOP.